AML/CFT Guide
This page gives a plain-language overview of Volunteers App AML/CFT, sanctions, screening, and monitoring controls for users, partners, reviewers, and support teams who need a public-facing compliance reference.
Entity Snapshot
Programme Overview
- Internal AML/CFT and sanctions policy maintained by SoftSolutions Technologies LLC.
- Operational screening support provided through ClearSanction Ltd.
- Risk-based internal reviews for suspicious platform or user behavior.
- Escalation to licensed payment partners where regulated action is required.
Screening
Sanctions, PEP, and adverse-media screening are supported through aggregated datasets and review tools. SoftSolutions remains responsible for interpreting results and deciding next steps.
CDD & EDD
SoftSolutions collects onboarding and activity information, while formal regulated due diligence obligations are handled by licensed payment partners where required.
Monitoring
Internal monitoring uses platform logic, alerts, and manual review. Regulated transaction-monitoring responsibilities are also handled by payment partners where applicable.
Key Public Answers
- SoftSolutions does not provide services to shell banks and does not knowingly establish relationships with them.
- Potential sanctions or PEP matches are reviewed internally and escalated to licensed partners when required.
- Internal reviews of compliance processes, platform activity, and screening workflows are performed periodically.
- Management reviews and approves AML/CFT and sanctions policy on a recurring basis.
- Relevant staff receive internal training on sanctions screening, data handling, security, and compliance responsibilities.